Terms + Conditions

 

Kollektif features a carefully curated collection of one of a kind objects designed and created by independent designers, artists and artisans. Each product has unique qualities due to its material and handcrafted nature. Small variations in form, color and texture emphasize the quality and authenticity of the product.

PAYMENT POLICIES

We accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER.

SHIPPING

Kollektif will process and ship all in-stock items within 1-3 days. We do our best to keep our inventory updated. However, if an item is sold-out, you will be notified via email or phone, and a full refund will be applied.

For all domestic orders, we use UPS or USPS First Class Mail.

For International orders, please contact us at info@kollektifco.com

Please note: Any damaged shipment must be reported within 3 days of receipt.

RETURN POLICY

You can return any new and undamaged items within 14 days of receipt. Please reach out to us at info@kollektifco.com prior to shipping back the item and we will send you return instructions.

Important: Kollektif is not responsible for shipping costs of returned items and will not provide shipping labels. 

TERMS AND CONDITIONS

In using this website you agree to the terms and conditions outlined on this page and on kollektifco.com. Please review these policies and submit any questions you may have to info@kollektifco.com Our terms and conditions may change any time. Kollektif reserves the right to update and maintain these terms and conditions without prior written notice.

PRIVACY POLICY

Kollektif does not sell or share your information with outside companies or third parties. We request your name, billing and shipping addresses, phone number, email address and credit card information in order to solely process and ship your order.